Client Services Analyst - Consultant

Position Summary:

The Client Services Analyst will report to the Head of Operations and support the company’s efforts to deepen existing and build new relationships with its key stakeholders.

An important aspect of the role is sales and relationship management with a dual focus on Collectors, VIP/ Guest Relations and Exhibitor Relations towards ART X Lagos 2021 (the Fair), to improve the client retention measures of ART X Collective. The role will require the candidate to communicate with high net worth Collectors to provide support in their engagement. In addition, the candidate will maintain and manage the database of invited Guests to the Fair as well as support the Head of Operations in the sales of VIP packages, ultimately to increase profitability.

The ideal candidate should have at least 1-2 years’ experience and be confident, smart and adaptable. You should be flexible, quick to learn the company’s culture of managing relationships and rate highly in interpersonal skills, as developing and maintaining strong relationships with clients will be a critical success factor. Excellent communication skills will be essential.

Company Profile:

ART X Collective builds platforms and businesses to empower Africa’s creative talent.

Founded by Tokini Peterside, the company’s current platforms include:

  • ART X Lagos – the premier international art fair in West Africa
  • The ART X Prize – Nigeria’s leading award for emerging visual artists 
  • ART X Live! – a dynamic live showcase and launchpad for rising musicians and artists.

ART X Collective also includes an advisory arm, and since 2013 has supported pioneering entrepreneurs and brands across the culture, design and luxury sectors.

 

Job Category:                 Full-Time

Reporting Relationship:    Head of Operations

Location:                         Lagos

Position Responsibilities:

  • Identify, develop and manage relationships with new and existing Collectors, Guests
    and Exhibitors.
  • Receive and collate client feedback on products sold / offered.
  • Work with the Client Services Lead / Head of Operations to develop sales strategies and
    execution plans for the company.
  • Manage all guest registrations and reservations.
  • Handle guests and collectors’ enquiries in a timely and efficient manner.
  • Other duties as assigned by the Client Services Lead / Head of Operations.

Preferred Skills and Requirements

  • Excellent relationship management skills.
  • Excellent sales, critical reasoning and negotiation skills.
  • Excellent written and verbal communications skills.
  • Excellent organisational and time management skills.
  • Ability to work in a fast-paced environment.
  • Superior attention to detail.
  • Willingness to learn and a commitment to success.
  • Excellent people skills – a team player with the confidence and ability to lead and
    guide others.
  • Interest in art, culture and design.
Applications Accepted By:

Email: careers@artxlagos.com Kindly attach a Cover Letter and CV.

Subject Line: Client Services Analyst – Consultant

Note: Only successful applicants will be contacted.

 

Kindly visit the following pages for more information on our brands:

Website: www.artxcollective.com 

Instagram: @artxlagos 

Client Services Analyst - Consultant

Position Summary:

The Client Services Analyst will report to the Head of Operations and support the company’s efforts to deepen existing and build new relationships with its key stakeholders.

An important aspect of the role is sales and relationship management with a dual focus on Collectors, VIP/ Guest Relations and Exhibitor Relations towards ART X Lagos 2021 (the Fair), to improve the client retention measures of ART X Collective. The role will require the candidate to communicate with high net worth Collectors to provide support in their engagement. In addition, the candidate will maintain and manage the database of invited Guests to the Fair as well as support the Head of Operations in the sales of VIP packages, ultimately to increase profitability.

The ideal candidate should have at least 1-2 years’ experience and be confident, smart and adaptable. You should be flexible, quick to learn the company’s culture of managing relationships and rate highly in interpersonal skills, as developing and maintaining strong relationships with clients will be a critical success factor. Excellent communication skills will be essential.

Company Profile:

ART X Collective builds platforms and businesses to empower Africa’s creative talent.

Founded by Tokini Peterside, the company’s current platforms include:

  • ART X Lagos – the premier international art fair in West Africa
  • The ART X Prize – Nigeria’s leading award for emerging visual artists 
  • ART X Live! – a dynamic live showcase and launchpad for rising musicians and artists.

ART X Collective also includes an advisory arm, and since 2013 has supported pioneering entrepreneurs and brands across the culture, design and luxury sectors.

 

Job Category:                 Full-Time

Reporting Relationship:   Head of Operations

Location:                        Lagos

Position Responsibilities:

  • Identify, develop and manage relationships with new and existing Collectors, Guests and Exhibitors.
  • Receive and collate client feedback on products sold / offered.
  • Work with the Client Services Lead / Head of Operations to develop sales strategies and execution plans for the company.
  • Manage all guest registrations and reservations.
  • Handle guests and collectors’ enquiries in a timely and efficient manner.
  • Other duties as assigned by the Client Services Lead / Head of Operations.

Preferred Skills and Requirements:

  • Excellent relationship management skills.
  • Excellent sales, critical reasoning and negotiation skills.
  • Excellent written and verbal communications skills.
  • Excellent organisational and time management skills.
  • Ability to work in a fast-paced environment.
  • Superior attention to detail.
  • Willingness to learn and a commitment to success.
  • Excellent people skills – a team player with the confidence and ability to lead and
    guide others.
  • Interest in art, culture and design.
Applications Accepted By:

Email: careers@artxlagos.com Kindly attach a Cover Letter and CV.

Subject Line: Client Services Analyst – Consultant

Note: Only successful applicants will be contacted.

 

Kindly visit the following pages for more information on our brands:

Website: www.artxcollective.com 

Instagram: @artxlagos